Why the Toombs Team?
Award Winning Sales Team
Our Sales staff are all accomplished award winners, from the Coldwell Banker Ultimate Service Award to the prestigious Coldwell Banker Presidents Elite. We understand what it takes to be successful in our business, and recognize the importance of serving our clients to the fullest.
Our belief is that our clients are best served with the team approach, where team members have specialized roles that are designed to enhance the buying/selling experience. With all the working parts of a real estate business, having specialized team members increases out efficiency to make sure we are able to best service our clients needs
Ultimate Service Program
When it comes to real estate, it seems like everybody talks about customer service. But service isn’t just talk. At Coldwell Banker® The Real Estate Centre, we recognize that you want more than just conversation. You want a commitment to action. That’s why we use the Coldwell Banker® Ultimate Service® program, a system that puts you in control. Ultimate Service® delivers real value and assures you the highest possible level of customer satisfaction.
- We listen
- Together, we set our written Service Standards
- You evaluate us
- Over 98% of our clients praise our overall performance.
Customized Marketing Plans
We understand that each property is unique and we appreciate that those unique characteristics require customized marketing plans to ensure that the right people are targeted. We will complete an analysis of your property and design a tailored list of buyers whom we feel best suited for your property and get your property in front of them as best possible.
Unique Buyer Listing program
We know it’s competitive out there for Buyers who are in the market for a good home in a great neighbourhood. We were on the losing side of too many multiple offer situations and decided to come up with a plan for a way to get our Buyers in front of interested Sellers before anyone else had a chance to. We developed a proactive solution for our buyers to market their needs, wants & budget to Home owners to help give them a leg up on the competition, rather than sitting back and waiting for a property to come on the market.
Superior Digital Marketing Platform
As we built and expanded our marketing efforts with HD photos, Video and community reports and targeted email lists, we quickly realized that we needed a place to bring it all together to showcase the full gambit of all that we do to market out clients properties and buying interests. Over the course of 12+ months, we designed and built a comprehensive website to showcase the level of marketing that we feel is required in the modern day of buying and Selling real estate. www.DarcyToombs.ca was built from the ground up with the marketing of clients properties and Buyer needs in mind. The site was designed to be flexible to grow as we need fit to add and adjust features and services as the market demands.
Complimentary home staging
Home Staging is quite possibly the most important marketing activity when selling your home, which is why we provide complimentary home staging consultations when we list single family homes for sale. Home Staging is the best way to ensure your home shows its best and is going to appeal to the largest buying audience possible to ensure we are able to get top dollar when we sell you home. A home which is properly staged will achieve a higher sale price
Our view on marketing property in this day in age is that ‘anything less than professional photos these days are just not acceptable.’ Poorly lit photos, off balance images, or heaven forbid, no photos at all are the biggest faux pas in real estate and really should not be tolerated. If we are supposed to get you top dollar for your home, we really need to get buyers excited about the idea of your home… which is very hard to do with bad photos. We have a professional photographer on our team who specializes in shooting real estate photos and has a great eye for capturing the essence of a room and will ensure that the home looks its best online and in print. You can check out his work by reviewing our current listings and past sales.
Professional Video Tours
Video is the best way for a buyer to experience your home without actually walking through themselves. We firmly believe that providing the buyer with an opportunity to walk through the property from the comfort of their home, or on their mobile device, is a great way to eliminate buyers that wouldn’t buy your property anyways, and therefore eliminate needless showings. We know that once a Buyer decides to come view your home after seeing it in video, that they are seriously interested and are the best kind of prospective buyer that we want o open your home up to. Our videos are not just a slideshow, but rather an actual walk through of the home so you can experience how one rooms flows into the other and provides the viewer with a sense of direction and space, and therefore the best experience before setting up an actual visit to the property. Check out our video tab on our current listings and recent sales to get an idea on how we create the sense of space with our listings.
Professionally designed property feature booklets
Having a professionally designed feature booklet for Buyers to take with them after view viewing the property helps to remind the important elements of the property which stuck out. We strive to ensure we are providing valuable information about the home, neighbourhood and community to affirm the Buyer is making a smart Decision to purchase our listings.
Specialized property signage
Since every property is unique, we have unique property specific signage for each listing, which encourages consumers to go to our mobile-freindly webpage for our listings to explore the details in which they are seeking. This allows for buyers to seek out desired information immediately and an opportunity to call us directly if there are any further questions.
We Track & Measure Results to Serve our clients
To best serve our clients, we need to be sure our marketing efforts are not being wasted, which is why we track and measure the responses we receive on our listings, to determine where our marketing dollars are being best spent. Being efficient with our spending results in being able to provide superior marketing efforts at a competitive commission rate.
We know that one of the biggest complaints against the real estate industry can be the lack of communication from your representative, which is why we will put in writing a Guaranteed communication plan with you at the time of signing a listing agreement (or Buyer Representation Agreement), so you can be assured that you know what is going on. We will develop it together with a method of communication which you prefer so there is no feeling of being left out in the cold.
Full Time Sales Staff
Our sales staff is 100% full-time in the Real Estate business, with no other full time job. We feel that ‘part-time’ agents are unable to provide the level of service that Buyers and Sellers demand in a competitive real estate market at the level in which we want out clients to be served.
Satisfied Past Clients
If you are not convinced that you should do business with us, see what our past clients have to say about us. We are constantly striving to better our business practices and service offering, which is all geared towards a happy and satisfied client base… Click here to review some testimonials